Avagio - making IT work
Operating from offices in Chippenham, Wiltshire, Avagio IT Services help our clients lower their operational costs and increase the return on their IT investment through the provision of professional IT support and IT outsourcing services.
Most business need IT support and networking support in order to grow and compete in their market place. This may range from day to day computer support, server and network support, specific IT infrastructure projects or strategic planning.
Avagio can provide all these services to you and can do so more efficiently and cost effectively than you can do in-house.
We support clients ranging from small home office networks to clients with hundreds of PC's. If you require occasional PC help or wish to outsource all elements of your IT infrastructure call us now on 01249 654 871.
Preventative
We proactively monitor and manage systems to reduce as much as possible any failures or downtime that may occur in the first place.
Proactive
We work with our customers to put in place processes and systems to manage unplanned system failures. This may be a high availability solution or a process that allows a system to be recovered in the minimum time.
Reactive
When things do go wrong, the focus needs to be on fast reaction times and effective diagnosis. We use remote monitoring applications that are tuned to all the key operating and performance metrics for hardware, operating systems and applications. This enables us to respond to failures in many cases before the customer has even noticed.
Consultative
We recognise that in today's market place, no business stands still and advances in technology to support competitive advantage is constant. Hence, through regular communication with our customers, we look to continuously develop the service we provide and always look to tailor and improve your IT investment.
Reflective
When ever support calls are raised or systems fail, we always review the case and determine if the issue or failure could be avoided or the impact reduced in the future. This may be through a configuration change, user training, new software or hardware or a new policy. The point is, Avagio use a continuous cycle of improvement to improve the service we offer.
Contact:
Adam Morris
Pew Hill House,
Pew Hill,
Chippenham,
Wiltshire.
SN15 1DN.
Tel: 01249 654 871
Fax: 01249 654 847
PDF DOWNLOADS: